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Outlook Inbox

Opening a message

1. Locate the message you want to read in the "Inbox" mailbox folder. New e-mail messages always arrive in the Inbox and are displayed in bold type.
2. Double-click the message to open it, or select the message and then press ENTER.

Delete a message

• To delete a message or multiple messages directly from a folder in the main Outlook Web Access window, select the message or messages and then click Delete on the main toolbar.
   
  • To select consecutive messages, click the first message in the series, hold down the SHIFT key, and then click on the last message you want deleted.
  • To select non-consecutive messages, hold down the CTRL key as you click each message you want to delete.
• To delete an opened message, click Delete on the toolbar.

Note: All deleted messages are sent to the Deleted Items folder. They aren't permanently removed until you delete them from the Deleted Items folder.

Move or copy a message

You can reorganize posted messages and e-mail messages in your mailbox. You can move or copy a message to an existing folder or to a new folder. You can also drag messages between your Exchange mailbox folders.

Reply to or forward a message

To reply to the sender of a message

• On the read message form toolbar, click Reply . When you click Reply, the To text box is already addressed to the sender of the original message.
• The text of the original message is copied into the message body. Type your reply within or above the sender's original message.

To reply to the sender and all other recipients of a message

• On the Read Message form toolbar, click Reply to all . When you click Reply to all, the To and Cc text boxes are already addressed to the sender, as well as every other recipient of the original message.
• The text of the original message is copied into the message body. Type your reply within or above the sender's original message.

To forward a message

• On the Read Message form toolbar, click Forward .
• In the To box, type the e-mail address you want to forward the message to.
• The text of the original message is copied into the message body. Type your reply within or above the sender's original message.

Sort messages

Microsoft Office Outlook Web Access allows you to sort and view messages in your Inbox according to different characteristics, such as subject, sender, and conversation topic ("thread").

To sort your messages, click the Messages list on the main toolbar,
and then select one of the following views:

• Messages Displays all messages as they arrive in your Inbox. This is the default view.
• Unread Messages Displays only the unread messages in your Inbox.
• Two-Line View Displays a two-line view of all messages in your Inbox.
• By Sender Groups and displays messages sorted by sender. To see all messages from a particular sender, click the plus sign next to the message group.
• By Subject Groups and displays messages sorted by subject. To see all messages on a particular subject, click the plus sign next to the message group.
• By Conversation Topic Groups and displays messages sorted by the topic of conversation. To see all messages from a particular conversation, click the plus sign next to the message group.
• Unread By Conversation Topic Groups and displays only the unread messages by topic of conversation.
• Sent To Displays all messages in your Inbox sorted by the person or group to whom they were sent.

Searching

To sort your messages, click the Searh icon on the main toolbar, fill in the information you want to search for and press the Find Now button.

To create a new message

In the Inbox, on the toolbar, click New .

The default font in the new message form is 10-point Verdana.

To change the font of a message

1. In the Navigation Pane, click Options.
2. Under Messaging Options, click Choose Font.
3. In the Font dialog box, select a font, style, and size, and then click OK.
4. Click Save and Close.

Check names

Microsoft Office Outlook Web Access can match partial names typed into recipient boxes to their corresponding e-mail aliases only if the partial name is unique. For example, if the address list contains the aliases john and johnny, and you type john, the name john isn't completely matched and won't be recognized. This is because both john and johnny could be matched to john. The name john is also displayed in red to indicate that it isn't unique.

If you try to send a message to one or more recipients who can't be matched to an e-mail alias, the Check Names dialog box will appear. For each unresolved name, you can either delete the name from the list of recipients or select a similar name that Outlook Web Access has found in the address book.

1. On the toolbar, click Check Names . Unresolved names appear in red.
2. To delete the unresolved name, in the Check Names dialog box, select Delete this recipient from the list, and then click OK.
3. To get more information about one of the similar names in the list under Change to, such as street address or phone number, select the name, and then click Properties.
4. To change the unresolved name to one of the names under Change to, select the name, and then click OK.

Check spelling

Important: The spelling checker doesn't check the subject line of your message.

1. After (or while) you compose a message, click in the body of the message.
2. On the toolbar, click Spelling . If the spelling checker finds a word that isn't in the dictionary, it highlights the word and presents you with options for correcting the error.
3. In the Spelling dialog box, select the appropriate option.

To stop the spelling checker and return to the message, click Close.

To automatically check the spelling of each message before you send it:

1. In the Navigation Pane, click Options.
2. Under Spelling Options, select the Always check spelling before sending check box.
3. Click Save and Close.

Attach a file to a message

You can attach any type of file that is accessible from your computer or through your network to an e-mail message.

1. When creating your item, click Add Attachment on the toolbar.
2. In the Attachments dialog box, type the path to the file under Choose a file to attach, or click Browse to locate the file.
3. Click Attach. The file will appear under Current file attachments. Repeat steps 1-3 for any additional files you want to attach. The files you selected are displayed in the heading, next to Attachments.

Send a message

When you've finished composing your message, click Send on the toolbar.
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