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email: helpdesk@dwu.edu

NOTE to current POP mail service users

For people off campus,

Effective July 1, 2003 we will require "Server Authentication" on all POP3 email accounts.
This change is adding security to your account. It is required in order to send email.
This affects you if you access your email with an email client such as Microsoft Outlook, Outlook Express, Netscape...

The simple modifications you need to make to your email client settings are described below:

:::::::::::::::::::::::: Microsoft Outlook Express on Windows: ::::::::::::::::::::::::
- Launch Outlook Express.
- Under "Tools" select "Accounts..."
- Select your account name and click "Properties" to edit your account.
- Click the "Servers" tab.
- Check the "My Server Requires Authentication" check box and the adjacent "settings" button.
- Make sure the "Use same settings as my Incoming Mail Server" radio button is selected.
- Click "OK" buttons twice, and the "close" button. You are finished.

:::::::::::::::::::::::: Microsoft Outlook 2002 on Windows: ::::::::::::::::::::::::
- Launch Outlook.
- Select Tools > E-mail Accounts...
- Select "View or change email accounts"
- Click "More settings".
- Select the "Outgoing Server" tab.
- Check the "My outgoing server (SMTP) requires authentication" box. - Make sure the "Use same settings as my Incoming Mail Server" radio button is selected.
- Click "OK" button. Click "Next". Click "Finish". You are finished.

:::::::::::::::::::::::: Microsoft Outlook 2000 on Windows: ::::::::::::::::::::::::
- Launch Outlook.
- Under "Tools" select "services..."
- Select "Internet Mail - (your account name)" and click "Properties" to edit your account.
- Click the "Servers" tab.
- Check the "My Server Requires Authentication" check box and the adjacent "settings" button.
- Make sure the "Use same settings as my Incoming Mail Server" radio button is selected.
- Click "OK" buttons 3 times to close and save all the windows. You are finished.

:::::::::::::::::::::::: Microsoft Outlook Express on Macintosh: ::::::::::::::::::::::::
- Launch Outlook Express.
- Under "Tools" select "Accounts..."
- Select your account name and click "Edit" to edit your account.
- Under the "Sending Mail" section, Click the "Click here for advanced sending options" field.
- Check the "SMTP Server Requires Authentication" check box.
- Make sure the "Use same settings as Incoming Mail Server" radio button is selected.
- Close window. Click "OK". Close window. You are finished.

:::::::::::::::::::::::: Netscape 6 on Windows and Macintosh: ::::::::::::::::::::::::
- Launch your Netscape mail client.
- Under "Edit" select "Mail and Newsgroups Account Settings..."
- Click the "Mail and Newsgroups" menu item on the left.
- Select the "Outgoing Server" menu option on the left.
- Check the "Use name and Password" check box and enter your "User Name" (Which is your email address).
- Click "OK" . You are finished.

:::::::::::::::::::::::: Netscape 4.7x on Windows and Macintosh: ::::::::::::::::::::::::
- Launch your Netscape mail client.
- Under "Edit" select "Preferences..."
- Click the "Mail Servers" menu item on the left.
- Under "Outgoing Mail Server User Name" enter your User Name (Which is your email address).
- Click "OK" . You are finished.

:::::::::::::::::::::::: Other email clients: ::::::::::::::::::::::::
- Launch your mail client.
- Find the email account preferences window.
- Find settings for SMTP (aka Outgoing) mail server.
- Check the checkbox which asks if SMTP mail server requires authentication (if necessary).
- Enter the same "user name" (your email address) and password as your incoming (POP) mail server, or click the "use same settings as Incoming Mail Server" radio button.
- Save changes and close your preferences windows. You are finished.

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